FAQs

Let's chat

As a new client, an introductory call or meeting is mandatory for us to chat about your project. This helps us to be on the same page and to work through your goals, due date, required functionalities and general scope. From there, we can see if we will be a good match.

If we are a good match, we move on to figuring out the budget. This can vary based on what is required, estimates can vary, so we use them sparingly. As projects evolve, projects can require more functionality than initially discussed, scope creep often comes into play - these are all things we need to look at upfront and talk about.

Please view our pricing page where you will find average costs for different sizes and types of websites. We also offer time blocks where you can purchase as you need work done.

Due Dates and Project Duration

Project commencement and due dates need to be discussed upfront. Once we have received your paymanet, we then schedule your project in - this secures your spot in our timeline. It is important to be ready when your turn comes with whatever we require from you to avoid stall time.

Often what can be very safely achieved within a limiting budget is to do the web work in phases. We love working this way as it allows us to get each phase right so we have a firm foundation to build onto and gives us room to tweak and perfect.

Yes, absolutely. We build everything to be responsive and to work well and look amazing on all device sizes.

Not everyone needs to be able to edit their content, however, overall, yes. If you require editing ability, your webiste can be built to accommodate you.

Yes, we build SEO into the very heart and core of our coding and it is foremost on our agenda. As important as building a great site is, it also needs to be found and rank well. We go out of our way to make this happen.

The SEO does need tweaking for several months from the completion of the site, so ongoing maintenance, especially in the beginning is highly recommended.

Web maintenance is not contractual, you can pay for maintenance as and when you please, however we recommend maintaining your website monthly.

The mainting of your site includes : Updating the server, the installation, any plugins or connected themes, the coding and making sure that anything that is, or is becoming outdated is replaced and upgraded as far as possible. This will ensure that your site is always running well.

Frequent backups ensure that we always have one handy just in case the worst happens, then your investment is not lost.

Refreshing the content, design and tweaking the seo is great to do on an ongoing basis not only to satisfy the bots and improve ranking, but to keep your website looking great too.